*
Requesting A Product Return
Fill in the
RMA Form to request a Return Merchandise Authorization
(RA) number.
Customer Service will contact you within
three business days with the RA Number.
NOTE: Fields marked in red
are required. Only one RA number is issued per order.
NOTE: If you return any product to our sales offices or warehouses without an *RA# you will not receive credit.
After
Receiving Your Return Authorization (RA) Number
1)
Write your RA number legibly on the return label.
2) We will provide you with the correct return address,
along with your RA number.
Crediting
Your Account:
Credit will be issued within thirty business days of receiving your
return. All refunds will be issued to the credit card
account that appears on the original invoice. Shipping fees are
non-refundable. Please note that your financial institution may
take up to 10 additional days from the date we issue the credit
to post it to your actual account. Questions regarding this should
be directed to your financial institution. When returning an item
paid for by check or money order, a refund check will be mailed
to you within 10 business days from the time we receive your return.
